Snow Creek Lodge #303

Thank you for bringing this to our attention, especially since you experienced the same issue during your previous stay. We sincerely apologize that the floors and kitchen items were not properly cleaned. This is not the standard we strive to provide, and we understand how disappointing it must have been to encounter the same concern again. We will share your comments with our housekeeping and management teams for immediate review and follow-up. We truly appreciate you letting us know and hope we can regain your confidence in a future stay.

Thank you for your 5-star rating, Krystal! We truly appreciate your feedback and are glad you had a positive experience.

Thank you for your wonderful review! We're delighted to hear you and your family had an excellent stay and enjoyed our great location, cleanliness, and well-maintained amenities. We also appreciate your feedback about the condo. We're sorry it felt a bit warm and that the single portable fan didn't provide enough comfort. Your comments about the balcony space are equally valuable, and we're glad it still worked well for two people. Thank you for sharing your experience, and we hope to welcome you and your family back for another enjoyable stay!

Thank you for sharing your feedback! We’re delighted you enjoyed the clean and comfortable accommodations, excellent location, ski locker, hot tubs, and the balcony view. We appreciate your note about the crib board and will take it into consideration for future improvements. We look forward to welcoming you back for another great stay—hopefully with better weather next time!

Thank you for your kind words! We're glad you enjoyed the location and appreciated the personal call before your arrival. We hope to welcome you back again soon!

Thank you for rating your recent stay with us, Meridith. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to seeing you again soon!

We are thrilled to hear that you had a great experience with us. It is our goal to make sure each guest feels at home when staying in our accommodations, and we appreciate it when they take the time to share their experience with others. We hope you will be back soon!

We truly appreciate the feedback that you shared in your review, and we are glad that overall you had a positive experience, Kate! We always aim to provide the highest level of comfort, so we’re pleased that we could do this for you. Rest assured we will pass along your comments about luggage trolleys, fan and paper towels to our local operations team. We hope to welcome you back again soon!

Mary, Thank you for sharing your rating of your recent stay with us. We are delighted to hear your stay was comfortable and convenient. We hope to have the opportunity to host you again and earn an outstanding 10 rating.

Chris, Thank you for your positive feedback! We're glad to hear you found the location convenient and enjoyable. Feel free to reach out if you have any other comments or need further assistance.